No two days are ever the same for Anna. Her role spans everything from shaping corporate governance to driving strategic growth for DSFS.

Anna started her journey when DSFS was just a business case, helping to build the foundations of an organisation that could deliver commercial benefits and shine a light on non-clinical services that support patient care.

Her day often involves:

• Ensuring robust governance and compliance processes.
• Overseeing board and business meetings with clear escalation routes.
• Responding flexibly to NHS challenges while maintaining business stability.
• Focusing on people—creating an inclusive culture where staff feel valued and supported.

Anna said: “Since taking up my role with DSFS back in 2019, I have learned that our people are everything!

“No matter how perfect your processes or governance structures are, it’s the people who make it work.

“At DSFS, we’ve built something special – a community where staff feel valued, supported, and seen.

“When we care for each other, we create the conditions for service excellence. That’s what The DSFS Way is all about.

“I’ve seen this organisation grow from a business case into a thriving company, and I’m proud of the foundations we’ve built.

“But what makes me most proud is the culture we’ve created – one where kindness, inclusion, and collaboration are at the heart of everything we do.”