We are always responsive to our customers’ requirements and requests – acting promptly, doing what we’ve agreed, meeting and exceeding expectations and ensuring concerns are addressed and issues are resolved
We are respectful, kind and professional - helping and supporting our DSFS and Trust colleagues, our patients and our customers; presenting ourselves positively and meeting the highest quality standards in everything we do
We are resourceful in our approach - creative, imaginative and empowering; and giving everyone in our DSFS team permission to challenge ‘the norm’, to seek out solutions and to make decisions that improve the facilities and support services we provide
We are always reliable - our patients and our customers can depend on us to provide environments for patient care and workplaces that are welcoming, safe, clean and sustainable, along with services that are high-quality, high-performing and focused on customer need
Along with our vision, mission and objectives, our core values help our staff to understand and deliver our company strategy.